"I want to thank you personally and also on behalf of the Geisinger Laboratories for providing us with your specimen tracking Web product. It is amazing the positive response this tool has elicited from technologists in many of our laboratory sections. Not only has it sped up specimen retrieval, it has eliminated the frustration associated with specimen tracking. The users actually seem to enjoy the process of locating specimens with your tracker. An unexpected benefit of the tracker is our ability to consolidate and organize storage, increasing capacity for longer retention of specimens or potentially allowing us the ability to eliminate refrigerators.

We are studying the positive effects of your system and hopefully we'll be able to report some objective benefits. We look forward to collaborating with you in promoting your Web product and hope that it finds a niche in the market.

Your "Beta test site" here at Geisinger has experienced the Web product as a big success. We appreciate the spirit of collaboration in this sharing of advanced technology..."